Frequently Asked Questions
We are a Peoria, AZ Flooring Contractor serving the Phoenix Metro Area – We also sell and ship products nationally
Highest Quality Products
Family Owned & Operated since 2002
FAQ
Get the Facts: Your Most Important Flooring Questions Answered by Kennedy Tile Experts
Do you sell tile, carpet and LVP luxury vinyl plank?
Yes. We offer a variety of flooring options, including tile, carpet, and luxury vinyl plank (LVP). You can visit our showroom and warehouse at 8643 W. Kelton Ln., Suite 105, Peoria, AZ 85382 to view available styles and materials in person.
I am interested in your products but I already have an installer . Do I have to hire you for the installation as well or can I purchase materials only from you?
You do not have to hire us for the installation . We will happily just sell material only. In fact many contractors and do it your selfers buy products from us on a regular basis. Whatever your flooring needs are we will do our best to serve you.
I have already selected a tile from another tile store . Can I hire you to install it for me?
No we do not install products purchased from our competitors.
Why wont you install the tile I have already purchased?
There are several reasons. 1st of all we know our products very and know they are top quality. By providing all of the materials on the project we can assure the customer will be satisfied with the quality of the finished product. Many of our competitors sell manufactures seconds or otherwise defective products. If for some reason there is a problem with the materials we can coordinate with our supplier directly to resolve the issue. We have excellent relationships with our suppliers and I am confident that in the rare instance an issue may occur they will resolve the issue quickly. Also by providing all of the materials we can assure the customer that the job will start and be completed as scheduled . We have had many issues in the past with the customers supplier promising a delivery date and the product arrived later then promised or the wrong product was shipped. Quite often the entire project got delayed several weeks and we were unable to fit the project into our schedule at a later time.
What brands of flooring do you carry?
Our primary tile suppliers are MS International (MSI) Emser Tile, Dal Tile and QDI Stone. Our primary carpet suppliers are Dreamweaver and Shaw.
Several products from these brands are on display in our showroom. We deliver all of the products that we sell to your home free of charge (with installation). Other retailers charge upwards of $100 for delivery or require you to pick up the products from their location using your personal vehicle.
Can you get products from other suppliers?
Yes, we have access to all major tile distributors such as Bedrosians, Arizona Tile, Marazzi, Shaw Tile, MSI Tile, Daltile, Sunstone American Olean, Longust Distributing, Emser Tile, MSI (MS International), Engineered Floors and QDI Surfaces . We also carry Shaw and Dream Weaver carpets.
What is the difference between porcelain and ceramic tile?
Porcelain tile is typically denser and more resistant to breakage than ceramic tile. Porcelain usually has tighter manufacturing tolerances, making it more consistent with sizing, and less likely to have flaws such as glaze chips and warpage. However these are just general examples and there are some very high quality ceramic tiles just be sure to examine several tiles from different boxes for flaws. The most common flaw is size variation, some low quality tile can very a 1/8 inch or more from piece to piece even within the same box.
Why does it cost so much more to install travertine and stone?
How soon can you install my floor?
Do you move furniture and appliances?
How long will it take to complete the installation of my tile?
Do you tear out existing tile and vinyl?
Why should I hire a Licensed Contractor?
Can you install tile over existing tile and vinyl?
How long is your warranty?
My concrete slab has several cracks in it, how do you prepare the floor so that my tile does not crack?
Will you do repairs and small jobs?
I need new carpet installed in my house as well as tile, can you install the carpet too?
Do you install other types of floor covering?
Do you install vinyl flooring?
Do you tear out hardwood floors and how much do you charge for that service?
What forms of payment do you accept?
What types of flooring do your flooring contractors specialize in?
Do your flooring contractors offer free estimates?
Are the flooring installations by your flooring contractors guaranteed?
How long does a typical flooring installation by your flooring contractors take?
Do your flooring contractors offer eco-friendly flooring options?
Can you assist with tile flooring design and material selection?
What preparation is needed before tile flooring installation?
Do you provide maintenance tips for tile flooring?
Are you licensed and insured for tile flooring installations?
What makes Kennedy Tile and Flooring the preferred choice for tile flooring projects?
Reviews
What Our Clients Say About Us
Free Estimate
Get A Free In-Home Estimate
For your convenience, Kennedy Tile LLC offers FREE in-Home Estimates. Just call us
(602) 541-4290 or fill out our website form and we will get back to you as soon as possible to set up an appointment.
Service Areas
Areas We Serve
Proudly Serving Cities in the Phoenix, AZ Metro Area
- Scottsdale
- Peoria
- El Mirage
- Litchfield Park
- Anthem
- Sun City
- Morristown
- Glendale
- Avondale
- Phoenix
- Wickenburg
- Desert Hills
- Laveen
- Verrado
- Carefree
- Goodyear
- Buckeye
- Surprise
- Wittmann
- Cave Creek
- Youngtown
- Sun City Grand
- Sun City West
- Vistancia
- Sun City Festival
